Datenschutzerklärung
Soulini Privacy Policy
Last updated: October 29, 2024
This Privacy Policy describes how Soulini ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.soulini.com (the "Site").
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact customer support. This information may include:
- Contact information: your name, email address, phone number, billing and shipping address.
- Account information: your username, password, and security questions.
- Order information: details about the products you purchase, order history, and delivery preferences.
- Customer support information: any information you provide when contacting us for assistance.
We also automatically collect certain information when you visit our Site, including:
- Usage data: such as your IP address, browser type, operating system, referring URLs, pages viewed, and interactions with our Site.
- Device information: including your device type, unique identifiers, and mobile network information.
- Cookies and similar technologies: we use cookies and pixels to track your browsing activity, personalize your experience, and serve you relevant advertisements. For more information, see our Cookie Policy [link to your Cookie Policy].
2. How We Use Your Information
We use your information to:
- Fulfill your orders: process payments, ship products, and provide customer support.
- Improve our Site and services: analyze usage data to understand how users interact with our Site and identify areas for improvement.
- Communicate with you: send order updates, respond to your inquiries, and provide information about our products and promotions.
- Personalize your experience: tailor content and recommendations based on your preferences and browsing history.
- Display targeted advertising: show you ads for products and services that may be of interest to you.
- Protect our Site and users: detect and prevent fraud, abuse, and other harmful activity.
3. Sharing Your Information
We may share your information with:
- Service providers: third-party companies that help us operate our Site and fulfill orders, such as payment processors, shipping companies, and marketing platforms.
- Business partners: companies we partner with to offer you products or services.
- Legal authorities: when required to comply with applicable laws or legal processes.
We do not sell your personal information to third parties.
4. Your Privacy Choices
You can:
- Access and update your information: by logging into your account or contacting us at info@soulini.com.
- Opt out of marketing emails: by clicking the "unsubscribe" link in any marketing email.
- Disable cookies: through your browser settings. Note that disabling cookies may affect the functionality of our Site.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
6. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
7. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws in your country.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Soulini
Siemensstra 4, Freiburg, 79108, DE
Email: info@soulini.com
Website: www.soulini.com